As many Bed & Breakfasts are small family-run facilities, there is no reception service available 24 hours a day, as in hotels, so each guest has to communicate by telephone to the operator the estimated time of arrival, at least 24 hours prior to arrival. Failure to give notice can also cause long delays of which we do not accept complaints or refund requests. Being certain of your co-operation, we thank you for choosing our property and wish you a serene and happy stay.
- To comply with laws regarding public security, on arrival every customer must deliver a valid document. It is necessary to deliver an identity card for each guest (passport, identity card or driving licence), needed for the recordings provided by law. Failure to observe this requirement constitutes a violation of the Penal Code and would authorize us to ask for immediate vacation of the B&B. The data of our guests are treated in accordance with applicable privacy legislation.
- Completed the identification, you will be asked for the cash balance of the stay. We do not accept bank checks.
- After check-in, the room key will be delivered to the customers, and also the key to the entrance of the B&B, these are to be returned upon departure.
- Inside the BB, for reasons of public security, access is forbidden to anyone else at any time, in addition to registered guests.
- In the event of the loss and/or breakage of keys, a fee of € 30.00 will have to be paid.
- The BB is not responsible for any personal items left unattended in their room. Any damage must be reported immediately to the Manager. Each guest is required to compensate any damage caused to the BB, and for the misuse of its complementary facilities.
- Arrival is possible from 14:00 to 20:00; different times will be agreed at the time of booking.
- Check-out takes place before 10:30; different times must be agreed in advance. A delay of the set time of departure will involve the charge of a further night. On the day of departure, after leaving the room, you can continue your sightseeing or shopping in the city and leave your luggage into custody, agreeing the pick-up time and declining any responsibility.
- Linen (sheets) will be changed every three days.
- It is forbidden to smoke.
- Our BB also provides guests the ability to connect to the Internet for free and unlimited Wi-Fi.